Ironwood custom home

WHAT TO EXPECT

The roof repair process

From welcome call to project completion, we’ll guide you through the whole journey.

OUR PROCESS

We know repairing your roof is a lot to think about, but you’re in good hands. At Auscoast Builders, our experienced team will look after the details and keep you in the loop every step of the way. We'll leave you with a quality new roof built to last, and one less thing to worry about.

We know repairing your roof is a lot to think about, but you’re in good hands. At Auscoast Builders, our experienced team will look after the details and keep you in the loop every step of the way. We’ll leave you with a quality new roof built to last, and one less thing to worry about.

We know repairing your roof is a lot to think about, but you’re in good hands. At Auscoast Builders, our experienced team will look after the details and keep you in the loop every step of the way. We'll leave you with a quality new roof built to last, and one less thing to worry about.

A CLEAR PATH AHEAD

Our construction process

Step 1: Welcome call & contract signing

After a welcome call with the Auscoast team, the first step is to sign your Master Builders Contract and check your Scope of Works document, so you know exactly what's included in your repair. This will be sent to your email or you can request for it to be posted to you.

Step 1: Welcome call & contract signing

After a welcome call with the Auscoast team, the first step is to sign your Master Builders Contract and check your Scope of Works document, so you know exactly what's included in your repair. This will be sent to your email or you can request for it to be posted to you.

Step 2: Colour selection

This is the fun part — choosing the colour of your new roof! You'll be able to choose from ZINCALUME® steel or COLORBOND's classic roof colour range, which contains 22 different colours. Alternatively, if you've been advised that due to your property's proximity to salt water, you'll be able to select from COLORBOND's ultra range instead.

Step 3: Project preparation

Before construction starts, we'll take care of everything behind the scenes: a pre-site check and measure, materials, trades, timelines, approvals and insurance. If required, council approvals can take up to 5 weeks to be confirmed, so this step needs a little patience, but we'll keep you updated the whole way.

Step 4: Variations (project dependant)

Sometimes your insurer needs to approve extra work before we can proceed such as solar system replacements, insulation or frame upgrades. We call this a variation. It can add some time to your repair, but it means you won't be left covering the extra cost yourself.

Step 5: Repairs begin

Once trades are on-site, your repairs can take anywhere from two days to a few weeks depending on the scope of the job. Our trades have been selected for their quality workmanship, reliability and attention to detail. We also conduct a Quality Audit throughout the entire repair process to check it’s being done the way we'd want it done for our own home.

Step 6: Construction complete & sign-off

Once your roof is complete, we’ll carry out a final quality inspection to check that all work has been completed to a high standard. You’ll then have the opportunity to review and sign off on the repairs before we hand over all applicable certificates, warranties and statutory documents for your records. Then it’s time to enjoy your new roof!

Roof repair - Auscoast Builders
Roof repair - Auscoast Builders

QUALITY WORKMANSHIP

A commitment that guides everything we do

We’re proud to partner with COLORBOND® steel and skilled local trades so your insurance repairs are completed to a high standard.

Quality insurance repairs for storm damaged properties across QLD and NSW.

Contact

Mon - Fri 8am - 4pm

PO Box 367, Upper Coomera, QLD, 4209

© 2026 RA Coastal Pty Ltd t/a Auscoast Builders. All rights reserved.

© 2026 RA Coastal Pty Ltd t/a Auscoast Builders. All rights reserved.

QBCC: #15216455

QBCC: #15216455

NSW: #380207C

NSW: #380207C